LM
Lindiwe M

1 reviews | Active since Nov 2023

24 Apr 2025, 14:37

To many calls for nothing

Worst experience ever. Still has the audacity to cancel my service without my permission or knowledge. I want every call I made just in the month of April 2025 pulled. I want to hear a sentence on any of those calls where I gave permission for my service to be cancelled. I have spent my time to get the service reactivated & now I have to send my ID again & sign another document. You cancelled my service, you figure it out...

0
Replies (1)
Vodacom
Vodacom's reply25 Apr 2025, 08:25
Official
 Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team