LM
Lindiwe M
1 reviews | Active since Nov 2023
24 Apr 2025, 14:37
To many calls for nothing
Worst experience ever. Still has the audacity to cancel my service without my permission or knowledge. I want every call I made just in the month of April 2025 pulled. I want to hear a sentence on any of those calls where I gave permission for my service to be cancelled. I have spent my time to get the service reactivated & now I have to send my ID again & sign another document. You cancelled my service, you figure it out...
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Replies (1)Vodacom's replyOfficial
25 Apr 2025, 08:25 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply25 Apr 2025, 08:25
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
