cL
charles L

1 reviews | Active since Aug 2013

15 Jan 2025, 15:20

To all that

They are quick to say pay us but the don't stick to the deals they offer I should have recieved 6000 vodabucks with my upgrade on Black Friday but till today nothing

0
Replies (3)
Vodacom
Vodacom's reply16 Jan 2025, 08:23
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply21 Jan 2025, 17:16
Official
Dear Customer,

We are unable to reach you on the listed number, to further assist, kindly provide us with:
- Your contact number.
- A time to call you.

We await your response.

Regards

Consumer Website Team

Best regards,

Vodacom
Vodacom's reply31 Jan 2025, 10:09
Official
Good day Charles,

We are unable to reach you on ***. 

Our records indicate that your 6000 Vodabucks have been allocated to your number.

We thank you for your patience.

Best Regards,

Consumer Website Team

Best regards,