PC
Precious C

1 reviews | Active since Feb 2018

02 Jul 2021, 20:52

Tlale, The Best Employee at Vodacom 4U Mall of The South

Tlale is the best employee at Vodacom 4U Mall of The South. She gave the BEST customer service I have ever experienced when no one seemed to be of assistance and with no understanding of the position I was put through when Vodacom blocked my line and having to stay for a month without it active, where as I make sure that I pay for my services as required and on time and never haven't even missed 1 payment. I went through having to do more than three Sim swops and wrote a bad review on this website complaining to Vodacom but they rep**** with a false promise that they'll return to back me BUT Tlale went through it all with and for me, followed up and gave feedback. Today I'm a happy Vodacom Customer because of her. Gratitude to you Tlale, continue to do to others like you have done for me. Ubuntu.

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Replies (1)
Vodacom
Vodacom's reply04 Jul 2021, 11:45
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team