Title: Vodacom – ******* Billing After Contract Ended!

I FINISHED PAYING MY VODACOM CONTRACT IN APRIL – PAID UP IN FULL.

Yet every single month since then, Vodacom has *******LY continued to bill me R400 for a contract I no longer owe. I PHONED IN TO CANCEL, and despite assurances, they are still rolling over charges and giving me “airtime” that I NEVER REQUESTED.

This is daylight ******* and an UNFAIR BUSINESS PRACTICE. Vodacom is knowingly debiting customers for services that are NOT owed. After 6 years as a loyal customer, this is the thanks I get – to be ****MED and IGNORED.

How many more calls must I make? How many more times must I BEG for a cancellation that is already supposed to be done?

This is *********, *****ulent and exploitative behaviour. I am DONE. I will be taking this matter up with my lawyers, and I will not hesitate to escalate this to: • ICASA (Independent Communications Authority of South Africa) • Consumer Goods & Services Ombud (CGSO) • National Consumer Commission (NCC)

Vodacom, stop *****ing from your customers. CANCEL THIS CONTRACT IMMEDIATELY and refund me every cent you’ve *******LY taken since April.

I will not stop until this matter is resolved – and I will ensure EVERYONE sees how you exploit customers who WERE loyal to you.

Vodacom’s ongoing debits after termination constitute unauthorised billing and unjust enrichment, both of which are actionable under South African consumer protection law.

This matter requires URGENT resolution. Vodacom must contact me immediately on *** to resolve this.

If this is not attended to without delay, I will pursue all legal remedies available and ensure this case receives maximum public visibility.