Tired to be bul**** by Vodacom

<p>I still have a pending dispute with Vodacom regarding the 6 fradulent contracts that they allowed a person to call and takeup 6 different cotracts on the same days (31 May 2017), atleast this what Vodacom claim. THe so called investigator assigned to my case or any other person in Vodacom have never bothered to update me on this matter. I am the one who always had to call and findout the progress, Nevertheless.</p> <p>0n 26 July 2017 in the evening, I tried to bu data from Vodacom using one of my numbers, the system was giving error message. I then tried the Vodacom App and websites both of them were not working. Sebsequent to that, I check the balance of data on my tablet and there was abot 3gig plus 1gig and more for the night owl. I then used my tablet as a wifi hotspot to connect one of my phone to go through whatsAPP messages and browse through the FaceBook. At 20:00 I went to bed, but there some few whatsAPP messages that I responed to between 20:00 and 21:00 while on bed.</p> <p>On 27 July 2017 when I wakeup, I found so many messages that says I have ran out of data bundles and I have now being charged out of the bundle rate to the value of R2000. I called vodacom for explaination and I was told that I am actually chargerd R5000 including vat.</p> <p>Here is my take, there is nothing that I have done or used to consume the whole 4gig plus and another data bundles to the value of R5000 in one night. This is the second related incidence concerning the very ame number. I previously paid Vodacom the similar ridiculous amount even though I did not understand why I could have used internet mid nights.</p> <p>Please note that this this is an open data contract wherein I receive 2 gig of data everymonth. I have never used up the whole 2 gig in a month. So it doesnt make sense all of sudden to use 4 gig at one night and an additional R5000 worth of data in a night.</p> <p> </p> <p>Can any caring person in Vodacom call me with a solution and no call centre agents pleaseee!!!</p> <p>I need Vodacom to reserve the ridiculous amount which I am charged for nothing</p> <p>I want the balance of my data bundles that I had credited on my account</p> <p>Yours frustrated</p>