1 reviews | Active since Mar 2012
Tired! Tired!Tired!
Can you please remove the data that you put on my contract when i was upgrading. The lady assisting me told me is for free because they took long to make my upgrade (more than 6 months). I upgraded to Samsung Trend Neo for R129 but now I am paying R149, when i inquire with upgrade they say is because of the additional data so I requested them to remove those data in January but they did not. The lady even told me to go to any vodacom to check the phone i want so that after that i can call her then she can activate the data and smses. I did not know it was all lies.<br> <br> Please just remove them so that i am left with the payment of R129. I do not understand the job of your customer care, In order for my issue to be resolved do i have to come to Hello Peter all the time. The reference number with the upgrade is EC-04NH-3Q9ULT.
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Consumer Website Team
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Consumer Website Team
