JH
Johan H
1 reviews | Active since Dec 2015
28 Oct 2020, 07:50
Tired of Vodacom's "Oops! Technical Errors"
I have no idea why Vodacom see themselves as a tech company, if their website and app are absolutely useless. Their online services continuously have "Oops! Technical Errors" when I try to buy data/airtime online. This is extremely frustrating since I have absolutely no idea if my purchase was successful or not!
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Vodacom's replyOfficial
28 Oct 2020, 11:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Oct 2020, 11:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team