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Anton M

1 reviews | Active since Oct 2010

01 Aug 2016, 06:54

Tired of Vodacom Repair

<p>Hello,</p> <p> </p> <p>I have had my Sony Z3 phone in and out of Vodacom Repair now sice the October 2015!</p> <p>It's been repaired more then 5 times and I have had to put up with some huge waiting times.</p> <p> </p> <p>I handed the phone in on the 27/6/2016.</p> <p>On the 26/072016 I recivied my phone back "repaired" with no serive. How is this repaired?</p> <p> </p> <p>I have been without the phone for a month.</p> <p> </p> <p>I am also tired of repeated issues unrelated to the original complaint. It is clear to me that Vodacom Repair is not able to reapair the phone and I want a new one.</p> <p> </p> <p>Please make this happen!</p>

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Replies (2)
Vodacom
Vodacom's reply01 Aug 2016, 07:03
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

AM
Anton M's update01 Aug 2016, 07:08
Reviewer Update

IMEI ********** ********** 6