Tired of Vodacom

Item: Vodacom
Rating: 1
Author: Naomi B

I just had a complaint last month and I weas assisted with 1/2 of the problem. The Hello Peter / Vodacom consultant was suppose to provide with an email address to get the other half of my problem solved but it never happened. I have sent emails since April to get the bank details on my contract changed. Still not done!!!!

I'm really tired of requests not being carried out by Vodacom!!!!!!!!!!!!!!!!!!

Helpful (0)

Replies (1)

Vodacom's replyOfficial

07 Jun 2022, 10:10

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply07 Jun 2022, 10:10

Official