NS
Natacia S
1 reviews | Active since Aug 2019
10 Nov 2019, 13:37
TIRED OF THIS NONSENSE
I have lost count of the amount of complaints and queries I have lodged against Vodacom and is still waiting for a response from them, has send emails upon emails requesting a response and all I get is their stupid pathetic automated response asking for the same details over and over again. As was stated in all my previous complaints for the last couple of months I have been billed for things I did not request or approve under the heading - Once off payments paying for things way over priced. I am soooo tired of going through this again.
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Replies (2)0
Replies (2)Vodacom's replyOfficial
10 Nov 2019, 17:25 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Nov 2019, 17:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
18 Nov 2019, 08:42Dear Customer
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Vodacom's reply18 Nov 2019, 08:42
Official
Dear Customer
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
