Tired of their incompetence.

<p>Towards the end of last year we purchased a 10gig data bundle and ****le. When inquiring about it we were told that at anytime we could migrate to a bigger data bundle and the rates would be as stated in the contract booklet. We have since realized that we do infant need to get more data. We went into the Vodacom store and they couldn't help us and told us that thei systems do t work and sync to the proper systems so we needed to call the customer care. After being on the phone for over an hour we have no resolution except that to migrate from 10 gigs to 20 gigs will cost an extra R600 a month!!! And to cancel will cost R5536!! You have to be kidding me!! Why we're we **** to and why can no one help. We just keep being transferred!! Vodacom I am disgusted with you!!</p>