1 reviews | Active since Sept 2016
Tired of no feedback
<p>After numerous calls and visits to vodacom stores I discovered that Vodacom took it upon themselves to add a data bunde to my account which I have not agreed to cosing an additional R100 per month.</p> <p>When phoning the call centre I am transfered between account and data dept wasting all my airtime and no one can give me any answers.</p> <p> </p> <p>I want this data bundle to be removed as easy as that. If these changes are not met I am going to the Police station, because in the first place I have not agreed to these charges.</p> <p> </p> <p> Looking forward to your reponse if any.....</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
