Hellopeter
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EJ
Elouize J

1 reviews | Active since Aug 2013

28 Sept 2018, 10:13

Tired of getting phone calls about an issue that has been resolved

I keep on getting a phone call from this number 082 275 98 which I believe is an vodacom number. When I pick up the phone just rings , or a lady speaks but the phone line dies after a few seconds... I believe its in connection with my account which I have settled but they still phone me like hundreds of times a day. PLEASE CAN YOU STOP PHONING ME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!I hope this matter gets attended to. I have posted previous reviews on hello peter regarding other complaints and now feedback from hello peter. I must say since the company was sold the service is not the same. I miss Peter... just saying , it seems like I should write an review about Hello peters bad service.

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Replies (2)
Vodacom
Vodacom's reply28 Sept 2018, 10:41
Official

Dear Customer,

Thank you for making us aware of your query.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply28 Sept 2018, 13:09
Official

Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.

Please be advised that our attempts to contact you have been unsuccessful. Should you require urgent intervention, please respond via email.

Regards
Vodacom Consumer Website Team