Tired of complaining

Phone screen got replaced on quote. After that battery life died probably due to led bleeding when the phone screen is switched off. Phone got hot, but was still manageable. The gasket could be seen through the speaker unit. Contacted Vodacom and was told to bring phone back. Declined to do so as my time was wasted due to poor quality work and I could not afford to wait. Phone got water damage (probably due to gasket). Took it in for a quote on repair. Quote almost replaced everything except mainboard. Requested new quote to include mainboard as I am not willing to take risk on phone failing 2 months down the line. Received SMS stating my phone is ready for collection. Called and advised (again) that I need a mainboard added to the quote. Called back 5 days later only to be told I need to go in to the store to book the phone back in that is already there? No-one told me. I have been waiting and waiting. Every single time I have to deal directly with Vodacom there is an issue. It is quite clear that quality of service is non-existent. I am getting really tired of complaining..