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glittercatpaw G

1 reviews | Active since Jan 2017

13 Jan 2017, 13:00

Tired of calling the call center for the same unresolved issue

<p>This is my second post, </p> <p> </p> <p>Simple request, My cell contract is coming to an end, NO I do not want to upgrade, tired of trying and exhausting all means to do so, </p> <p> </p> <p>SIMPLE cancel my contract as at 27th FEB 2017 as per your call center </p> <p> </p> <p>Have someone competent call me to confirm this, as my last request was not actioned through HELLO PETER</p> <p> </p> <p>The amount of time I spend contacting Vodacom is not worth the level of service and loyalty. </p> <p>I would rather go elsewhere and get better service. </p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply13 Jan 2017, 14:52
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team