YD
YANNA D

1 reviews | Active since Jun 2016

01 Jun 2016, 14:00

TIRED OF BEING **********

<p>After having been a loyal customer since 1997, and never having skipped a payment- it's time to change service providers. I dont like change- I dont do this lightly. My cellphone bill is consistantly R800-900 a month. I have wifi at home and work, and I have a data bundle on my contract which never gets used. Imagine my horror when I saw that vodacom had taken 3887.00 this month. I called, and after having terms and conditions thrown at me for 45 minutes, and instsiting on speaking to a higher level of staff- I was just put on hold. I refuse to accept that a cellphone comapny can just give you endless credit- What on earth would I do to get a data bill of 3887.00. I will not drop this- I will take it to the consumer council, the ombudsman or the small claims court. VODACOM- you do not have free access to my bank account!</p>

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Replies (1)
Vodacom
Vodacom's reply02 Jun 2016, 09:07
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