Tired of begging.

I have paid my bill in full, in fact R246 more than I should have on Saturday morning, and asked to be urgently reconnected as I have meetings and courses to attend. They promised it would be done in 3-4 hours max. I emailed proof of payment to them 4 times since my first call. I have made 3 calls since them with the same promises. Needles to say, in stead of 3-4 hours I am still waiting for the connection 30 hours later. I have just sent the 5th email to both email addresses I do have available for them. This is really a ****ty way to deal with your customers. No phone calls from them or even a sms/whatsapp. Received only one ref nr. Other correspondence without a ref nr