1 reviews | Active since Jul 2017

23 Dec 2019, 13:16

Tired

I'm now really getting fed up with Vodacom. Data disappears, slow service..

I have app**** online for a HP ADM laptop and rooter on the 10th of Dec. By the 18th I haven't heard anything back. After multiple phone calls to Vodacom I finally got hold of the right person. She told me that there was a error the whole time and NO one noticed. The application was approved but there was a error. Its the 23rd and I have not heard anything.

Please assist

0
Replies (2)
Vodacom
Vodacom's reply23 Dec 2019, 14:01
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards, Vodacom Consumer Website Team 
's update27 Dec 2019, 12:11
Reviewer Update
Phoned today the 27th and error is still there. An no one can give me a estimation how long this will take. They can't even cancel it.