DN
Debbie N
1 reviews | Active since Oct 2019
06 Jun 2021, 07:12
Tipping my hat at you!
I complained earlier about service and policies. And I have to take a step back and tip my hat at Vodacom. My complaint wat dealt with within 48 hours, the problem was resolved and the cancelation processed. Thank you for A) responding to the complaint written out. B) assigning someone to address the matter C) resolving matter in a professional manner. Well done Vodacom
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Vodacom's replyOfficial
06 Jun 2021, 11:04Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
Vodacom's reply06 Jun 2021, 11:04
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team