Timely performance and completion of service

<p>The lack of service has now forced me to seek assistance from the consumer protection act. I asked, and asked and asked. Total lack of service.</p> <p> </p> <p>I believe that Someone is deliberately preventing my line activation and I am handing this matter over to my legal team.</p> <p>Consumer protection act</p> <p>Your Consumer Rights<br />“Education is when you read the fine print. Experience is what you get if you don’t. (via Directory Journal)” Pete Seeger<br />The South African Consumer Protection Act, No 68 of 2008 was signed on 24 April 2009 and the purpose of the Act is to protect the interests of all consumers, ensure accessible, transparent and efficient redress for consumers who are subjected to abuse or exploitation in the marketplace and also to give effect to internationally recognised consumer rights. The Consumer protection Act define a consumer as any person to whom goods and services are marketed, who is a user of the supplier’s goods, enters into a transaction with the supplier or service provider of any services and products.</p> <p>As a consumer you have certain rights and you must know your rights and consumers should be aware that they are entitled to enforce their rights. The consumer protection act and the Bill of Rights allow consumer certain rights and these include the following:</p> <p>Right to privacy.<br />Right to choose your product.<br />Right to fair and honest dealing.<br />Right to disclosure of information.<br />Right to fair and responsible marketing.<br />Right to accountability by suppliers.<br />Right to fair value, good quality and safety.<br />Right to fair, just and reasonable terms and conditions.<br />Right to Equality in the consumer market and protection against discriminatory marketing.</p> <p><br />7) RIGHT TO FAIR VALUE, GOOD QUALITY AND SAFETY</p> <p>a) Right to demand quality service</p> <p>Consumers are entitled to the following when entering into an agreement with a supplier</p> <p>Timely performance and completion of service<br />Notice of any unavoidable delays in the completion of the service<br />High quality of workmanship and service<br />Use and installation of goods, free of defects and good quality<br />Suppliers must remedy and defects in quality or services or refund the consumer a reasonable amount of the price of the service or goods.</p>