Time to bring out the big guns

Item: Vodacom
Rating: 1
Author: Kiyaamodien E

Vodacom has dropped the ball yet again.

I was advised that I would receive my console by mid-May 2018. Mid-May 2018 was yesterday and I am still without a PS4. Time to contact the CPA tribunal and report them for this ******* activity. In addition to this, i am being billed for the PS4 which i do not have. Awesome right.

Helpful (0)

Replies (3)

Kiyaamodien E's updateReviewer Update

16 May 2018, 10:09

Please see my complaint reference number with the National CGSO - CGSO05811

Kiyaamodien E's update16 May 2018, 10:09

Reviewer Update

Please see my complaint reference number with the National CGSO - CGSO05811

Vodacom's replyOfficial

16 May 2018, 10:33

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom's reply16 May 2018, 10:33

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom's replyOfficial

16 May 2018, 15:24

Good day

We regret noting that your query was not resolved successfully and apologise for any inconvenience caused.

Regards

Moddy

Vodacom's reply16 May 2018, 15:24

Official

Good day

We regret noting that your query was not resolved successfully and apologise for any inconvenience caused.

Regards

Moddy