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MT
Maletlhatso T

1 reviews | Active since Apr 2012

12 Sept 2022, 13:19

****TIEST SERVICE PROVIDER

App**** for a relocation on the 1st of August 2022 of which to date they failed to install. Last week i called Vodacom and cancelled my order which was not something which should take long. I then app**** with a different ISP and now my ISP cannot place my order because the PATHETIC and a*********** Vodacom is not processing my cancellation. Service request number SR*** was provided but nothing has been done. can i have my cancellation processed so taht competent ISP's are able to do their job. How is one able to work ? You failed to come install my internet so now i have to fight you guys for a cancellatiuon. This is absolutely bull****, You are realling ****ting on me now. You are all full of nonsense. This is totally unacceptable. PROCESS MY CANCELLATION.

0
Replies (2)
Vodacom
Vodacom's reply12 Sept 2022, 14:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
MT
Maletlhatso T's update21 Sept 2022, 19:46
Reviewer Update
What 30 days calendar month which you failed to apply when I app**** for my relocation on the 1st of August. Till today I’m without internet and all thanks to your incompetence. Now I have to wait 30 more days so I can be able to get another ISP to assist. What a joke!!!! You got to be ****ting me!!! Isn’t enough how much you have inconvenienced me?