sM
siphume M
1 reviews | Active since Dec 2014
20 Jan 2023, 09:57
Ticket closed with no solution or communication
I have been struggling with an issue since last year. I wrote a review on this platform and vodacom called once and said they are investigating. Today my ticket was closed with no communication or a solution. I so frustrated.
Dear Vodacom Customer. Your service ticket with reference number EC-1ESC-2DSSU0 has been closed. Thank you Vodacom.
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Vodacom's replyOfficial
20 Jan 2023, 12:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Jan 2023, 12:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team