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Philisiwe M
1 reviews | Active since Apr 2015
24 Feb 2016, 08:45
thumbs up to Lyness!
I call the customer care line to get assistance with unsubscribing to an unwanted downloading site.<br> <br> The phone barely rang twice and was pleasantly answered by Lyness. she kindly responded to me and quickly provided a solution for my unwanted subscription without hesitation.<br> <br> I don't even think I was on the phone for more than 3 minutes. immediately when I hung up, I received an sms notifying me of the cancelled subscription. <br> <br> That was my most pleasant experience with the Vodacom customer care.
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Replies (1)Vodacom's replyOfficial
24 Feb 2016, 09:58Hello Descerning,
Thank you for the positive feedback.
We will forward the compliment to the agent and management.
Regards
Consumer Website Team
Thank you for the positive feedback.
We will forward the compliment to the agent and management.
Regards
Consumer Website Team
Vodacom's reply24 Feb 2016, 09:58
Official
Hello Descerning,
Thank you for the positive feedback.
We will forward the compliment to the agent and management.
Regards
Consumer Website Team
Thank you for the positive feedback.
We will forward the compliment to the agent and management.
Regards
Consumer Website Team
