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Philisiwe M

1 reviews | Active since Apr 2015

24 Feb 2016, 08:45

thumbs up to Lyness!

I call the customer care line to get assistance with unsubscribing to an unwanted downloading site.<br> <br> The phone barely rang twice and was pleasantly answered by Lyness. she kindly responded to me and quickly provided a solution for my unwanted subscription without hesitation.<br> <br> I don't even think I was on the phone for more than 3 minutes. immediately when I hung up, I received an sms notifying me of the cancelled subscription. <br> <br> That was my most pleasant experience with the Vodacom customer care.

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Replies (1)
Vodacom
Vodacom's reply24 Feb 2016, 09:58
Official
Hello Descerning,

Thank you for the positive feedback.

We will forward the compliment to the agent and management.

Regards
Consumer Website Team