1 reviews | Active since Jul 2016

05 Jul 2016, 14:28

****S AND *******

<p>I have been struggling to cancel contracts with this ********* company for months now. I even had to make direct payments to end contracts and even after all this, they still continue to steel money from my bank account every month. It is impossible to solve anything because the people at the local vodashops is totally *********** and don`t have the authority to do anything. When they give you a number to call you wait for hours and is transferred from one voice to another and when you eventually do get through still things do not get solved. NEVER AGAIN!!!!!</p>

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Replies (1)
Vodacom
Vodacom's reply06 Jul 2016, 05:05
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team