zM
zimakazi M

1 reviews | Active since Jun 2016

15 Dec 2022, 21:22

**** Network that will take your money every month and not provide service but will blacklist you

The worst network Don’t think about this network all they do is deducting your account every month and you don’t get any internet coverage,the is no direct line for cancellation you are told to send an email,this goes for billing services too,I’ve been with bad connection for the whole of 2022 and they don’t give a damn as long as I pay ,and if I don’t pay I will be Blacklisted ,What a ******* in this day and age I wonder what the consumer act states about such,if you want to cancel you will cough up a cancellation fee for them giving you **** service,you must test your own wifi by running a speed test yet you’ve told them you don’t have have connection,I’ve bought extra data coz vodacom failed me as a customer,if you want to be ****** please take vodacom contract

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Replies (1)
Vodacom
Vodacom's reply16 Dec 2022, 08:16
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team