GB
Graham B
1 reviews | Active since Aug 2011
12 Apr 2019, 11:54
Throwing doubt on competencies
Pay for a data contract - get no data provided. 7 days of frustration now - just get "someone will get back in due course" reply from all contacts. THIS IS NOT VERY HELPFUL, NOR IS IT ACCEPTABLE! This is the last time I am asking for Vodacom's assistance, if not fixed by tonight it's bye bye. Graham Bird ********** 246
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Replies (2)GB
Graham B's updateReviewer Update
12 Apr 2019, 15:00OK, now I know how to get things done satisfactorily - through hellopeter you connect to a small team of about 15 staffers, one of whom resolved my issue in 24 hours. Big Thank You!
GB
Graham B's update12 Apr 2019, 15:00
Reviewer Update
OK, now I know how to get things done satisfactorily - through hellopeter you connect to a small team of about 15 staffers, one of whom resolved my issue in 24 hours. Big Thank You!
Vodacom's replyOfficial
12 Apr 2019, 15:38 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Apr 2019, 15:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,