THREE YEARS AND NO COVERAGE

Three years ago a launch a complain regarding poor and no reception in our area (Clubview). Promises were made that a Temporary tower will be erected at different destinations. Last year the tower was activated at Klein Kaap Function Venue. I was informed by Vodacom that this tower didn't resolve the issue regarding our reception. (Vodacom sent out technicians, who confirmed that their is bad to no signal coverage). Vodacom plan to erect a permanent tower at a new location to solve the problem. This will be done during 2015, no date can be provided. But we need to pay for a service that we do not received!!!!!<br> <br> What can be done regarding our problem???