ZH
Zaid H

1 reviews | Active since Dec 2013

10 May 2017, 09:50

Three weeks and still no feedback!

<p>How useless can on company be? I have had to phone Vodacom again this morning after waiting for someone from Vodacom to give me feedback for the last three weeks and the only answer I got was that someone would phone me later today.</p> <p>This is unacceptable!</p> <p>Mokobane promised that she would phone me (Vodacom is supposed to have proof of all the calls made to their call centre) and still nothing.</p> <p>I will block any debit order from Vodacom until someone from this pathetic company gives me a call!</p>

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Replies (1)
Vodacom
Vodacom's reply10 May 2017, 10:05
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team