JG
Jaco G

1 reviews | Active since Apr 2018

12 Apr 2018, 12:06

Three weeks and still no delivery

Lies apon lies apon lies. I app**** for a new contract with Vodacom on the 22 March 2018. Today is exactly 3 weeks later and still no delivery!!!! The contract I appied for was the u choose flexi 120 with a Sony Xperia xz1 phone + Sony Xperia L1 phone + Playstation 4 bundle. Upon my first status call to Vodacom on 29 March 2018 which was a week after application , I was told they have no stock of the Sony Xperia L1 phone and is on back order. Upon my second status call to Vodacom on 5 April 2018 which was two weeks after application , I was told they have no stock of the Sony Xperia XZ1 phone and is on back order. Upon my third call to Vodacom today which is three weeks after application , I am told they have no stock of the Playstation 4 and is on back order. Every week its a different story!!!!!!!!! What lie, excuse or story is Vodacom going to give me next week when I call again....busy running out of products to lie about!!!! NO ETA FROM DAY ONE CAN BE GIVEN TO ME!!!! Dont come with stories there is no stock on any of the three products. The county is full on stock on all three products. Vodacom I want answers and ASAP or I cancel all my contracts and my new order and move to a different service provider which will gladly help me.

0
Replies (1)
Vodacom
Vodacom's reply12 Apr 2018, 14:02
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team