1 reviews | Active since Oct 2016
Three months to change name of ownership
<p>Three months ago I went into Vodashop Hatfield to upgrade my new contract and change name of ownership. And still I am struggling. Its been three months and still no change of ownership. They only say that it is the system change from a old to new one and that it is sent to headoffice. </p> <p>I went back to the shop where they advised me to ho to Menlyn Vodacare as they can help. I got to Menlyn where they told me that I need to go back to the Hatfield as they need to follow up. Got to Hatfield again where both the consultant and manager assuredme that it willbe done. I am fed up and so disappointed that I upgraded, will definitely cancel my contract when due. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you, while a consultant will contact me, can they please also have a look on the system why it is impossible to upload data to my phone, I've tried the app which is not working as well asthe *111# function. I've called the calle centre last night and again just now and it has now been dent to the IT department. This is ridiculous
Thank you, while a consultant will contact me, can they please also have a look on the system why it is impossible to upload data to my phone, I've tried the app which is not working as well asthe *111# function. I've called the calle centre last night and again just now and it has now been dent to the IT department. This is ridiculous
