THREE MONTHS LATER STILL WAITING FOR VODACOM

On 14 August 2020 I wrote in a review I am experiencing trouble with Vodacom to close an account. On 18 August they informed me that I would be contact by one of their consultants. It is almost 3 months later and I'm still waiting to be contact. I STILL WANT THE ACCOUNT TO BE CANCELLED. Please let an Afrikaans speaking consultant contact me, I can't hear a word of these strange pronunciation and accent of people now a days.