Three months later...still not sorted!!!

I have set a limit to my account after paying R2,5K the first month, now at the end of August I was debited R3,5K after I have closed off all cellular data and push notifications and only use my phone on my WIFI at work. I do not use my phone at all after hours. I need my money and need answers. Then a call centre agent -Sitadi tell me you need to read the terms and conditions we can charge you and still keep this line open. This goes against all the consumer ACTS in the universe!!! This should stop and Vodacom need to be held accountable for the BAD service and *********** HARD WORKING PEOPLE, THIS IS A FIGHT THEY WILL NOT WIN THATS A PROMISE!!! :( :( <br> <br> Today is 05/10/2015 this issue has still not been sorted, my line is now blocked. I have been on the line with a few call centre agents, they just drop the calls (Vuvu , I hope u r happy) - I give up. I have been credited on 10/09/2015 and today I get a call from Vodacom stating my account is in arrears with R4671.61. The credit has not been rectified on my statement. Where to next???