nV
nico V
1 reviews | Active since Mar 2009
13 Feb 2015, 15:24
Threatening legal action unjustly
In September 2014, I was contacted by the call centre and offered a data contract. Five days later i decided against keeping the contract and contacted Vodacom to cancel and collect, which they eventually did.<br> <br> I have been receiving bills ever since although I contacted the call centre on numerous occasions to inform them that i do not have the sim card and the modem.<br> <br> Today i get a mail threatening legal action for something i dont have, unreal!!<br>
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Replies (1)Vodacom's replyOfficial
14 Feb 2015, 08:36Hello ndv,
We apologise for the delay in resolving this matter.
One of our consultants will contact you to assist with this issue.
Kind regards
Consumer Website Team
We apologise for the delay in resolving this matter.
One of our consultants will contact you to assist with this issue.
Kind regards
Consumer Website Team
Vodacom's reply14 Feb 2015, 08:36
Official
Hello ndv,
We apologise for the delay in resolving this matter.
One of our consultants will contact you to assist with this issue.
Kind regards
Consumer Website Team
We apologise for the delay in resolving this matter.
One of our consultants will contact you to assist with this issue.
Kind regards
Consumer Website Team
