Threatening email no service

Vodacom

Keep ignoring my emails

Twice now they have not debited my account all the while monies was available

This has happened two months in a row where their debit has not gone off

Now they send me a threatening email like I’m dodging them

Shocking eveni worse for two months I have waited for them to respond to my email requesting cancellation of the contracts as they are both effectively over

Still no response from two months ago

And they have the audacity to send me a threatening email about payment that’s not even my fault it’s the debit system