1 reviews | Active since Jul 2016

20 Apr 2018, 10:20

threatened publicly by Vodacom manager

I have been dealing with an issue of Vodacom since the 2 April where they have refused to assist me. Today I was threatened with legal action bc they refuse to assist me at all. I have no phone and no one at Vodacom is willing to assist me. I do not have a phone from the upgrade and it's been almost 20 days later.

0
Replies (2)
Vodacom
Vodacom's reply20 Apr 2018, 10:44
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply24 Apr 2018, 13:11
Official

Dear Customer,

As per our telephonic interaction the matter has been resolved.

Regards,

Wardah