RR
Rochelle R

1 reviews | Active since Dec 2016

08 Dec 2016, 15:06

Threat from consultant

<p>I am furious! "Vodacom" phoned me and wanted me to verify some personal details. I told them they should give me the details and I would tell them if it is correct or not. I will not give out any information over the phone. <br />The clerk told me he would suspend my line if I did not give him my information. Eventually he sent me their number to call. <br />He was aggressive and demanding. Such bad service!</p>

0
Replies (1)
Vodacom
Vodacom's reply09 Dec 2016, 06:44
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team