KM
Khongelani M

1 reviews | Active since Feb 2016

10 May 2022, 11:26

Those people are not friendly at all. Why should the block my phone where's agreement have be made. 'm trying to call them but no one who's willing to assist me.

Those never assist me with anything even to bother themselves by calling me to understand where the problem is lying on. Currently my phone is block where's I did ask them move it to prepaid but never happen today

0
Replies (1)
Vodacom
Vodacom's reply10 May 2022, 14:17
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team