L
Leandrie
1 reviews | Active since May 2024
10 Jul 2024, 11:56
This review is unfortunately not a good one😒
This review is unfortunately not a good one😒. I have been battling for the last year to get someone from vodacom to assist me. I had a contract that was paid up last year in December. Ever since that, they kept charging me for nothing. Haven't receivedanythingfro them. Going in-store is useless . Phoning them is also a dead end. They are quick to send threats on an email that people can't reply to. Overall, my experience with vodacom has been so bad.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
10 Jul 2024, 11:57 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply10 Jul 2024, 11:57
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
