HS
Henk S

1 reviews | Active since Aug 2017

22 Aug 2017, 09:15

This proves that they are *****ing from us!

For many years I have been monitoring my data usage versus the data Vodacom claims I used.

Not once did the usage "Mine vs. Vodacom" came close. By close I mean less than 1 Mb difference. 1 MB to many doesn't seem to be such a big deal. But if they have 1 million customers from whom they take 1 Mb per month it equals to 1 Tb or 1'000 Gb. That would be a clean profit R 149'000.00 should they re-sell it per Gb.

I know they are doing it, and what occurred now just proves it: They have the capacity to ***** our data. I'm not a fool, "Up yours" Vodacom. Vodacom charges R 1000.00 for 20 Gb. I wish I can go back to America where I paid $ 45.00 Approx R 600 for Uncapped mobile Data. "Up yours" Vodacom! This month you Stole 300Mb from me!!

0
Replies (2)
Vodacom
Vodacom's reply22 Aug 2017, 09:37
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

HS
Henk S's update22 Aug 2017, 09:43
Reviewer Update
I wonder who copies and pastes your responses? Or do you actually have a script? I know you don't give a damn.