1 reviews | Active since Aug 2017
This proves that they are *****ing from us!
For many years I have been monitoring my data usage versus the data Vodacom claims I used.
Not once did the usage "Mine vs. Vodacom" came close. By close I mean less than 1 Mb difference. 1 MB to many doesn't seem to be such a big deal. But if they have 1 million customers from whom they take 1 Mb per month it equals to 1 Tb or 1'000 Gb. That would be a clean profit R 149'000.00 should they re-sell it per Gb.
I know they are doing it, and what occurred now just proves it: They have the capacity to ***** our data. I'm not a fool, "Up yours" Vodacom. Vodacom charges R 1000.00 for 20 Gb. I wish I can go back to America where I paid $ 45.00 Approx R 600 for Uncapped mobile Data. "Up yours" Vodacom! This month you Stole 300Mb from me!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
