1 reviews | Active since Jul 2016
This must be the 10th complaint and issue still not resolved
<p>I have logged several complaints on Hello Peter, Facebook, phoned the call centre, went to different branches and my query is still not resolved. Vodacom messed up an upgrade and they are still charging me, however, I am not getting the benefit of the upgrade. I do not understand why this query is so difficult to resolve.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team