jS
jason S

1 reviews | Active since Dec 2013

09 Oct 2015, 12:11

This legally amounts to *****.

Still awaiting a response, so far I have had 14x pre-recorded messages from 082 275 97 and no human on the other end, I have now blocked this number from contacting me as it is spam, if Vodacom is going to contact, best it be a damn human being or don't bother at all. This is exactly why I requested that you send me a verification that Vodacom will not bill me for my last contract like they did on the first month, you said I would have to wait for them to bill me and then we could sort it out, this I did and then reversed the amount of R2700.00 and paid the R940.00 that was agreed upon in your store, then Vodacom sent me a verification sms saying I am up to date, my biggest mistake seems to be thinking that Vodacom can do anything on their own without their hand being held, the EXACTsame thing has happened again this month and I'm not paying the R940.00 to Vodacom until I am sent an email apologizing for this ****** inconvenience and verifying that I will only be billed the R940.00 agreed upon, quite simply I will only allow R1000.00 to ever be available for you to deduct, which is why I asked your employee to reduce the cost of my contract in the first place!!!<br> <br> FIX THIS NOW!!!

0
Replies (1)
Vodacom
Vodacom's reply09 Oct 2015, 13:29
Official
Hello OneShotStott,

Thank you for your posting.

Your enquiry will be investigated and further feedback will be provided in due course.

Kind regards
Vodacom Consumer Website Team