This isnt what I signed up for?

Please do NOT try call me, I cant answer calls during work hours.<br> <br> Last week Wednesday I did my upgrade, the lady at the store Lindi, (Eastgate Mall) told me that you were overcharging me already on my contract and that she could fix it, as well as make my contract MUCH lower, she gave me an amount of just over R900 which was supposed to include 3gb a monthly data but reduce the amount of free minutes I have, well I see now on the 1st that she did not bother doing that and my old contract is still active and you billed me the same amount, so I want to know when this will be resolved and while this may simply be a forgetful moment in your employees day, I consider this nothing short of *****.<br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br>