this is what happens if Vodacom phones and you ANSWER ....................

<p>So I was phoned on the 20th of May by Vodacom, and was told they analized my monthly bill (was on a smart L contract of R529 pm, 250min, 500sms,500mb ) and I am overspending on minutes and data every month. So if I do an upgrade to R750 per month, I will receive 300min, 3 GIG of data and dont know how many sms (whoever uses them !?!?!?) So now this sounded FANTASTIC !!!! I recently left Cell C for Vodacom, and WOW this was unbelievable................ I thought.</p> <p>So June began, and I went on using data and minutes like normal, this new deal will last me forever, no need to worry about anything again. The lady also clearly said that I will never ever pay more than R750 in the future.</p> <p>On the 15th (MIDDLE OF THE FrEEKIN MONTH) I suddenly had no data, no minutes , no smmses no NOTHING !?!?!?</p> <p>So after I phoned in, they told me I migrated to U choose flexi R750 - which means you have R750 airtime - and whenever you touch your phone to make a call or use data your R750 just gets used up - probably by 3x the normal rates - by the speed of light !!!!!</p> <p> OK so now I was furious cause that was not what I understood !!!! Or what the lady said. Now I went in to the Vodashop , phoned Customer care and they said I cannot cancel this **** within 3 months !!!!! THe very nice friendly lady at the VOdashop try to help me and said I can cancel it but there is a penalty fee of R655 !?!?!?!?!?!?!?!?!?</p> <p>So these 2 ladies started arguing over the phone about the 3 months cancellation issue and of course the one on the other side just hung up ........ just like they hung up when I asked to speak to an Afrikaans consultant.</p> <p>So .... model of the story ....... these days if you speak to anyone on the phone and agree to anything its the same as a contract ..... its a verbal contract ! I now have to wait a further 2-5 working days to see if Vodacom will phone me back to help after a call has been logged.</p> <p>I was betrayed, **** to and am now stuck with no nothing, just a ****** Penalty fee of R655 -</p> <p>Thank you Vodacom !! You just made my day !!!!</p>