This is the type of support from Vodacoms "Elite" Customer Service Escalation Desk

<p>***NOTE I HAVE TWO ACTIVE ESCALATION MEMBERS WORKING ON MY CASE, THIS IS THE ELITE TEAM THAT HANDLES ISSUES LIKE THIS - THEY DONT EVEN RESPOND OR UPDATE A CLIENT WHO THEY HAVE MESSED AROUND NON-STOP***</p> <p> </p> <p>On Wed, Nov 23, 2016 at 12:56 PM, ***XX wrote:</p> <p>Wow, approaching a new record here for Vodacom! Time for another 1/5 - TERRIBLE service post on hello peter!!!</p> <p>On Fri, Nov 18, 2016 at 9:22 AM, ***XX wrote:<br />Hi there,</p> <p>Three days later - can you please feedback to me?!</p> <p>Regards,</p> <p>***</p> <p>On Thu, Nov 17, 2016 at 8:09 AM, Byron Banger ***XX wrote:<br />Hi there,</p> <p>Three days later - can you please feedback to me?!</p> <p>Regards,</p> <p>***</p> <p>On Mon, Nov 14, 2016 at 2:47 PM, ***XX wrote:<br />Hi there,</p> <p>Yes, he did provide me feedback which doesnt make sense - I had to make a phone call or I would pay for the phone? Besides, I have never even seen the document he sent nor was it ever sent to me!</p> <p>Now what?</p> <p>Regards,</p> <p>***</p> <p>On Mon, Nov 14, 2016 at 1:31 PM, ********** ********** wrote:<br />Good day ***</p> <p>The final decision lies with our Accounts Division, our records reflect that Simon has emailed you feedback.</p>