This is the second complaint against Vodacom. First complaint was sent on the 29.08.2017 to date they haven't come back to me. My number is *** or ***

They gave me the phone on Friday then on Sunday I took it back because it was giving me problem. On Sunday I took the phone to Vodaworld where I was assisted by Mulalo (back office manager) refused to take back the phone he told me that I broke the phone, I tried to explain to him what happen when Patience give me the phone but he didn’t want to listen, he ended up calling their manager which is Thato who refused to come and see me, Mulalo told me that I can bring any Android phone to replace the broken Samsung, when I refuse to bring one I was then advised to lodge a complaint which I did. I was told that Vodacome will call me back to no avail. I called them today (29.08.2017) and i was advised to lodge another complaint then still Vodacom haven’t contacted me.