This is the 3rd time I'm adding the same complaint on the rewiew they said they will get in contact still no respond

This is the 3rd time I'm adding the same complaint on the rewiew they said they will get in contact still no respond. They asked via email when the best time is to call me on Friday I said 15h00 rep**** 2x times. No response from them this morning I received another letter from them this is absurt they must be added to the wall of shame. Vodacom must call me *** *** M Grobler I***