1 reviews | Active since May 2016

15 Feb 2018, 10:54

This is not on seriously

My mailbox is still giving the problems. increasing the mailbox is not a solution because it only worked a few hours yesterday. Now i only have 245 on my inbox and previously it used to be 30 000 in the deleted items which i deleted and not there is 0. that is on my Vodamail on the desktop. I keep saying the same thing and not is hearing or assisting once and for all so that this problem is over

The consultant i just spoke to this morning who cut the call and didnt call again. I had asked to be called on my alternative number ********** 458. Can someone please resolve my issue because im loosing money everytime its not working

This is seriously not on !!!

0
Replies (2)
Vodacom
Vodacom's reply15 Feb 2018, 12:14
Official

Dear Customer

Thank you for taking the time to post this compliment on the website.

We truly appreciate your support and feedback.

This posting has been sent to the relevant parties in question for appropriate recognition.

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply15 Feb 2018, 12:18
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,

Vodacom Consumer Website Team