This is my 3rd complained for the same thing
Vodacom ignored me once again. Still no refund on my double billing. I will now go to the Consumer Protection Ombudsman. How many other people get ****** of their money and do not check their account statements.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Hester Wait,
Thank you for taking my call.
As discussed, your query has been addressed and resolved.
I do apologise for the inconvenience caused.
Regards,
UW
Dear Hester Wait,
Thank you for taking my call.
As discussed, your query has been addressed and resolved.
I do apologise for the inconvenience caused.
Regards,
UW