This is how you spell customer service,

I went to Vodacom at Queens Corner and also Waverley Plaza to get help figuring out why I cannot access the new app to be used. In both stored I dealt with two young men who were not interested in what my problem was because "the system is down". Yes, there was a city-wide power failure, but I did not need to demonstrate the problem, I was quite capable of describing the issue and my question was clearly formulated. Both of them were extremely rude and clearly ***********, ******** and not even trained in the most basic customer service. Yes, I do have a few grey hair, but it simply means that I have spent more time working in IT, programming and customer service than the two of them together. One of them tried to convince me that IE and Google are the only two browsers in existence, and the other one made it clear that Vodapay Zero is for professionals and I should keep my grubby paws off it (I simply asked about the difference between two apps. As a consumer, I will walk with my feet. This is why I do not have a contract with Vodacom.